Shipping and Returns
Contact us within: 7 days of delivery
Ship items back within: 30 days of delivery
Beyond this point, sadly we cannot offer a refund or exchange.
To be eligible for a return, items must be unworn and unwashed in the original condition. We will be happy to assist you in case you received a defective or incorrect item.
Return:
Please use email: info@impactcollectives.com for returns.
You will be responsible for return shipping costs unless we send you a wrong or defective item. Shipping costs are non-refundable.
Please send me email on refund request along with products images and reason for refundÂ
The subject of the email should be "Request for Refund"
Lost or Stolen Packages
Impact Collectives is not responsible for lost or stolen packages or shipping once the package departs our warehouse.
The carrier will carefully determine if your order can be left in a secure place at your delivery address. If you believe your package may have been lost or stolen, please contact our team and we will be happy to help you.
